European Sleeper
-
Is European Sleeper part of ÖBB?
No. European Sleeper is not part of ÖBB. It is an independent private night train operator. Selected European Sleeper tickets can be purchased via the central booking platform nightjet.com. ÖBB acts as an intermediary in this process. European Sleeper remains the operator and the railway company responsible for the service.
-
Are ÖBB Sparschiene tickets available for European Sleeper?
No. ÖBB Sparschiene tickets are not available for European Sleeper services. ÖBB acts solely as an intermediary via the central booking platform nightjet.com. European Sleeper fares apply. Depending on availability, Full-Flex, Semi-Flex and Non-Flex tickets are offered.
-
I purchased a European Sleeper ticket via nightjet.com. Who can I contact if I have any questions?
ÖBB is your first point of contact for questions about European Sleeper tickets purchased via nightjet.com, including changes and cancellations. The terms and conditions of the European Sleeper fare booked apply.
For questions about train operations, assistance during the journey, passenger rights or complaints, please contact European Sleeper directly. ÖBB acts solely as an intermediary on the nightjet.com booking platform.
-
I purchased a European Sleeper ticket via nightjet.com. What happens if there is a timetable change, delay or train cancellation?
European Sleeper automatically sends notifications of timetable changes and disruptions due to engineering works to the email address provided during booking. Passengers should also check the latest departure times shortly before departure.
As the operator, European Sleeper is responsible for passenger rights and compensation claims in the event of train cancellations or delays.ÖBB acts solely as an intermediary on the nightjet.com booking platform.