Accessibility statements nightjet.com
ÖBB-Personenverkehr AG endeavours to ensure that its websites comply with the Web Accessibility Act (WZG) as amended to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal L 327 of 2 December 2016, p. 1).
This accessibility statement applies to the website https://www.nightjet.com
Status of compliance with requirements
Due to the following incompatibilities and exceptions, this website is partially compliant with conformity level AA of the ‘Web Content Accessibility Guidelines - WCAG 2.2’ and with the applicable European standard EN 301 549 V2.1.2 (2018-08).
Non-accessible content
The content listed below is not accessible for the following reasons:
Non-compliance with accessibility regulations
The website does not comply with the provisions of WCAG 2.2 in the following respects:
- In some cases, interactive components are not far enough apart – success criterion 2.5.8
Disproportionate burden
Our videos are hosted and published on the YouTube video platform. It is not possible to provide the required audio descriptions for some of these videos.
The content does not fall within the scope of the applicable legal provisions
Content or components and services from third parties, such as links to payment providers for online transfers or other third-party companies that are not within the sphere of influence of ÖBB-Personenverkehr AG, are excluded from Directive (EU) 2016/2102. No statement can be made regarding the compatibility of this third-party content with accessibility regulations.
Creation of this accessibility statement
This statement was first created on 16 November 2020. We endeavour to update it continuously as improvements are made for our customers.
The website's compliance with the WZG for the implementation of the requirements of Directive (EU) 2016/2102 was assessed in the form of an external test in accordance with WCAG 2.1 at conformity level AA. The purchase, purchase and cancellation of tickets, season tickets and shop products, as well as the display of information on a purchased trip, were checked as part of the WACA certification, see audit report. The page content of the entire application is subject to ongoing changes and enhancements. To take this into account, it is also continuously reviewed by employees. The checks are also carried out in particular by blind employees.
This statement was last updated on 8 December 2025.
Feedback and contact details
The offers and services on this website are continuously being improved, replaced and expanded. Usability and accessibility are very important to us.
If you notice any barriers that prevent you from using our website, discover any problems that are not described in this statement, or find any deficiencies in terms of compliance with accessibility requirements, please let us know using the contact form. Please describe the problem in detail and provide us with the URL(s) of the affected website or document. We will review your request and contact you as soon as possible.
Enforcement procedure
If you are not satisfied with the response you receive from the above contact option, you can submit a complaint to the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the contact form.
→ Contact form for the complaints office
The FFG will examine the complaints to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an institution associated with it.
If the complaint is justified, the FFG must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies in question.