In general, only cars which are neither higher than 158 cm nor wider than 200 cm can be transported. If your car is higher, our sales representatives (e.g. ÖBB's customer service, which you can reach by telephone at +43 5 1717) will be glad to advise you regarding possible exceptions.
Vehicles are generally loaded starting 1 to 2 hours prior to the departure of the train. Vehicles must be waiting at the place of loading indicated by us at the loading time specified in the reservation. Please bring motorcycles, vehicles with a height of more than 158 cm, as well as vehicles with non-metallic roofs to the place of loading right at the beginning of the loading time. At a later time, loading will no longer be possible.
When entering the facility, please present your vehicle ticket. The vehicle will be inspected briefly, and you will be asked to park in a waiting lane on the loading parking lot until you are ready to load your car or motorcycle. You will load your car or motorcycle onto the transport wagon yourself. Our
loading staff will ensure that your vehicle is secured properly. Please do not forget to retract or detach the radio antenna prior to loading and to switch off any alarm system you may have.
After driving onto the transport wagon, please make sure that all windows are closed, that you have the vehicle in 1st gear and that the handbrake is applied. After this, please lock your car. Passengers and animals are not allowed to remain in the car. For safety reasons, only closed ski carriers are allowed. Ski bags, on the other hand, are not permitted. Motorcycles are preferably transported on the transport wagonÄs lower deck and may have a height of up to 158 cm (incl. covering).
The loading crew will secure your motorcycle properly using a special lashing system. If your motorcycle has a windshield, this will need to be secured separately. Nobody knows your vehicle the way you do. Please help us find the right fixing points.