Equipment, services and booking information
On many routes, passengers with limited mobility can make use of a coach with wheelchair-accessible couchette compartment and adjacent sanitary facilities. This couchette compartment provides room for one passenger with a wheelchair and one accompanying person.
Couchette compartment featuring sleeper cabin bedding and á la carte breakfast. Please book this berth early enough. The discounted ticket for the accompanying person can only be purchased on the train itself.
Please book this special compartment at least 48 hours prior to departure through the ÖBB Customer Service in Vienna at 0043 5 1717.
Customers from Germany
- use the DB service number: 0049 180 6 99 66 33 (20 ct/call from a landline, max. 60 ct/call from a mobile phone), key word: “Advice” or
- via the direct phone number 0049 180 6 512 512 (20 ct/call from a German landline, max. 60 ct/call from a mobile phone)
- through the ÖBB Customer Service in Vienna at 0043 5 1717
Customers from Switzerland
- book via the Call Center Handicap: Toll-free number 0800 007 102 for calls from Switzerland, +41 (0)51 225 78 44 for calls from foreign countries (respective official rates).